All Industries Enterprise & Multi-Site

One phone system. Every location. Zero maintenance weekends.

VOXTiX replaces the on-prem PBX at every location with a single cloud platform — centrally managed, carrier-grade reliable, and built to scale without adding IT overhead. Whether you're at 50 seats or 500, your communication infrastructure should be the last thing on your IT team's mind.

The challenge

What enterprise IT teams are actually dealing with

Legacy on-prem PBX at every location

Every office is running its own PBX box — each on a different vendor, different firmware version, and different maintenance cycle. Your IT team is managing 12 different phone systems instead of one business.

Inconsistent caller experience across locations

Customers calling a different office get a completely different experience — different hold music, different menu structure, different transfer behavior. Your brand presentation falls apart the moment a call crosses a location boundary.

Opening new locations is slow and expensive

Every new location means procuring hardware, shipping equipment, scheduling a technician, and a 4-6 week lead time before phones work. That's a constraint on your growth that shouldn't exist in 2025.

The VOXTiX solution

Enterprise-grade voice infrastructure managed from a single pane of glass.

VOXTiX consolidates every location onto one cloud platform with centralized administration, a 99.99% SLA backed by our direct carrier relationships, and the ability to spin up a new location in days — not weeks.

Centralized admin for all locations

One portal. Add extensions, update routing rules, pull call reports, and manage users across every location without touching a single piece of on-site hardware.

Microsoft Teams Direct Routing

If your organization is on Microsoft 365, we can route PSTN calls directly through Teams via Direct Routing — your team makes and receives calls inside Teams without a separate app or device.

New location in days, not weeks

Ship pre-provisioned phones. Plug in. Done. No site visits, no technician scheduling, no 6-week hardware lead times. Your new location is live on the same day employees arrive.

Geographic redundancy built in

Multi-carrier failover and geographic redundancy mean an outage at one carrier or one data center doesn't take down your phones. Your 99.99% SLA is backed by real infrastructure architecture — not just a promise.

Enterprise platform features

  • Centralized admin portal for all locations
  • Microsoft Teams Direct Routing
  • Pre-provisioned hardware deployment
  • Geographic redundancy & multi-carrier failover
  • Contact center with intelligent ACD
  • SSO / Active Directory integration
  • Advanced call analytics and reporting
  • SIP trunking for hybrid on-prem/cloud
  • Custom API & webhook integrations
  • Dedicated account manager & SLA
  • Priority NOC support queue
  • 99.99% uptime SLA — contractually backed
Direct carrier relationships
VOXTiX maintains direct peering agreements with Tier 1 carriers — giving enterprise customers better call quality, faster SIP porting, and a shorter path to resolution when carrier issues arise.
50 → 5,000
Seats without a platform change
You shouldn't have to switch vendors when you grow. VOXTiX scales from a regional office to a national operation without re-platforming.
< 1 day
Time to provision a new location
Pre-provisioned hardware ships ready to go. Plug in, register, done. Your IT team focuses on the office opening — not the phone system.
99.99%
Uptime SLA, contractually backed
Geographic redundancy, multi-carrier failover, and a 24/7 NOC watching your infrastructure — not just monitoring your tickets.

Ready to consolidate your locations onto one platform?

Talk to a VOXTiX engineer about your current environment, migration timeline, and what it looks like to give your IT team back their weekends.

Request an enterprise review
Z

Zara — VOXTiX

Cloud Communications Expert

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