Contact Center

Every Call Handled.
Every Lead Captured.

Stop routing calls manually. VOXTiX Contact Center intelligently queues, routes, and logs every inbound call — then auto-creates the CRM ticket so nothing falls through the cracks.

Intelligent Call Management

Purpose-built for businesses that can't afford to miss a call or lose a lead.

Intelligent Tiered Routing

Enterprise-grade capability without enterprise complexity.

Skills-Based Call Distribution

Enterprise-grade capability without enterprise complexity.

Priority Queue Management

Enterprise-grade capability without enterprise complexity.

Real-Time Agent Dashboards

Enterprise-grade capability without enterprise complexity.

Call Recording & Transcription

Enterprise-grade capability without enterprise complexity.

Missed Call Alerts & Callbacks

Enterprise-grade capability without enterprise complexity.

Voicemail Drop

Enterprise-grade capability without enterprise complexity.

Abandoned Call Recovery

Enterprise-grade capability without enterprise complexity.

Custom Hold Music & Messaging

Enterprise-grade capability without enterprise complexity.

Multi-Level IVR Builder

Enterprise-grade capability without enterprise complexity.

After-Hours Handling

Enterprise-grade capability without enterprise complexity.

Overflow Routing

Enterprise-grade capability without enterprise complexity.

Automatic CRM Ticketing

When a call comes in, VOXTiX automatically looks up the caller in your CRM, creates or updates the contact record, and logs the call — before your agent even says hello. Inbound calls trigger job entries, opportunity updates, or service tickets depending on your workflow rules.

Auto-create tickets from inbound calls
Caller ID matched to CRM contact records
Call notes synced to open opportunities
Disposition codes that update CRM status
Salesforce · HubSpot · ServiceTitan connectors
PaintScout & DripJobs native integration
VOXTiX Contact Center Integration
Smart Routing

Never Miss Another Lead

Let's walk through how VOXTiX Contact Center integrates with your existing workflow.

Book a Walkthrough
Z

Zara — VOXTiX

Cloud Communications Expert

Starting conversation...